Shipping Policy

Thank you for shopping at Klíma Stores. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.

Shipping Destinations

We currently offer shipping within Hungary. We do not ship to international destinations at this time. Please ensure that the shipping address you provide is within our service area.

Shipping Methods and Delivery Times

We use reliable shipping carriers to deliver your orders. The available shipping methods and estimated delivery times are as follows:

  • Standard Shipping: Estimated delivery within 3-5 business days.
  • Express Shipping: Estimated delivery within 1-2 business days.

Please note that delivery times are estimates and may vary depending on the shipping destination, weather conditions, and other unforeseen circumstances. We are not responsible for delays caused by the shipping carrier.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase. We may offer free shipping promotions for orders that meet certain criteria. Check our website or promotional materials for details.

Order Processing Time

Orders are typically processed within 1-2 business days. Processing time may vary depending on product availability and order volume. You will receive a notification once your order has been shipped.

Shipping Restrictions

Some products may be subject to shipping restrictions due to their size, weight, or hazardous materials regulations. We will notify you if any restrictions apply to your order.

Delivery

The shipping carrier will deliver your order to the shipping address you provided. Please ensure that someone is available to receive the delivery. If no one is available, the carrier may leave a notice or attempt to redeliver on a different day. Klíma Stores is not responsible for lost or stolen packages after they have been delivered to the correct address.

Installation Services

If you have purchased installation services along with your air conditioning system, our installation team will contact you to schedule an appointment. Installation appointments are typically scheduled within 3-7 business days of the delivery date. Please ensure that the installation location is accessible and prepared for the installation team.

Order Tracking

You will receive a tracking number once your order has been shipped. You can use the tracking number to track the status of your delivery on the carrier’s website.

Shipping Insurance

We offer shipping insurance as an optional add-on to protect your order against loss or damage during transit. If you choose to purchase shipping insurance, we will file a claim with the carrier on your behalf in the event of loss or damage.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Klíma Stores
info@KlimaStores.hu